The Experience Loft

• Partnered with stakeholders across Supply Chain, IT, and Finance to document and resolve issues, identify process gaps, and implement improvements in reporting workflows.
• Act as Coupa SME supporting post-go-live stabilization and optimization of Procure-to-Pay (P2P) workflows across Procurement, Finance, and Supply Chain teams as different systems needed to be interacted with, Ariba, ePay and ServiceNow.
• Designed and deployed executive dashboards in Power BI, integrating data from SAP Ariba, Coupa, and ServiceNow to provide visibility into contract renewals, supplier KPIs, and spend compliance → saving over $1.9M in non essential renewals for the company by efficient asset / hardware utilization analysis.
• Collaborated with developers and business stakeholders to ensure analytics solutions were tested, validated, and fully adopted across multiple departments, specifically Warehouse Management Systems teams.

1. Maple Leafs Sports & Entertainment Project Manager, Procurement Apr 2019 - Jan 2020
2. Maple Leafs Sports & Entertainment Business Analyst, Workforce Management Sept 2016 - Aug 2017

Experienced and versatile business analyst with over 14 years of experience in the banking, finance, retail, hospitality and consulting. Business Analyst / Project Manager roles specializing in analytics, procurement systems, and vendor operations. Strong expertise in Power BI dashboard development, UAT, data validation, and stakeholder reporting. Skilled in translating business requirements into actionable insights, collaborating with developers, and ensuring accuracy and usability of reporting solutions. Extensive experience with ServiceNow, UKG, Power BI, Coupa, SAP Ariba, Workday. Adept at documenting issues, process improvements, and enabling visual analytics across the enterprise teams. Developed experience across 6 industries strengthening my advantage in process and business acumen.

1. TD Bank Sr. Business Analyst (Contract) July 2025 - Present
2. Home Depot Sr. Business Analyst (Contract) Jan 2024 - Jun 2025
3. Canadian Tire Sr. Business Analyst (Contract) Jun 2023 - Jan 2024
4. PetValu Business Systems Analyst (Contract) Dec 2022 - June 2023
5. CIBC Sr. Business Analyst (Contract) Nov 2021- Sept 2022
6. Bank of America Sr. Business Analyst (Contract) Jan 2021 - Nov 2021
7. RBI Business Analyst (Contract) Jan 2020 - Jan 2021
8. Maple Leafs Sports & Entertainment Project Manager, Procurement Apr 2019 - Jan 2020
9. TD Bank Manager, Talent Strategy & Infrastructure (Contract) Sept 2017 - April 2019
10. Maple Leafs Sports & Entertainment Business Analyst, Workforce Management Sept 2016 - Aug 2017
11. Open Text Senior Consultant, Software Services (Contract) June 2016 - Sept 2016
12. TD Bank Sr. Business Analyst, HR Business Solutions (Contract) June 2014 - June 2016
13. IBM Senior Consultant, Software Services Jan 2013 - June 2014

A Shopify app taken from first requirement to live listing — scoped, specified, tested and shipped like any enterprise rollout, just with a smaller steering committee.

Side builds that went out the door. The same discipline as the day job: requirements first, test the edge cases, then ship.

• Shopify App ✓
• Gmail Automation ✓
• Enterprise Systems ✓

Years

14+

Roles

13

Organisations

10

Tool shelves

6

TD Bank · Home Depot · Canadian Tire · PetValu · CIBC · Bank of America · RBI · Maple Leafs Sports & Entertainment · Open Text · IBM

• Toronto Metropolitan University Bachelor of Commerce Business Technology Management
• Harvard Business School Online AI Essentials for Business May 2025